My payment was declined, but you still charged me

Status: Ongoing

Description:
Affects a small percentage of users paying through our on-site credit/debit card checkout. You might see a generic error such as "Your bank declined the transaction" but your account will get charged anyway, however license won't be added to your account automatically. 

What you should do:
Please contact our support. We will activate your license manually. Don't forget to provide us your Instagram account name.